1. Who We Are
This website is operated by YTD Foundry Co., Ltd., a manufacturer specialising in investment casting, die casting, and sand casting services. Our website address is https://ytdfoundry.com.
For any privacy-related enquiries, please contact us at service@ytdfoundry.com.
2. What Data We Collect
We only collect personal data that is necessary to respond to your business enquiries. The data we collect includes:
Enquiry form submissions
- First and last name
- Business email address
- Phone number (optional)
- Company name and job title
- Project description and technical requirements
- Any files you choose to upload (e.g. drawings, specifications)
Automatically collected data
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on site (via Google Analytics)
- Referring website
We do not collect payment information, government identification, or any sensitive personal data. We do not operate a user registration or login system on this website.
3. How We Use Your Data
We use the data collected for the following purposes:
| Purpose | Data used | Legal basis (GDPR) |
|---|---|---|
| Responding to your enquiry and preparing a quote | Name, email, phone, project details | Legitimate interests / Pre-contractual steps |
| Following up on open enquiries | Name, email | Legitimate interests |
| Improving website performance and user experience | Analytics data (anonymised) | Legitimate interests / Consent |
| Complying with legal obligations | Any data required by law | Legal obligation |
We do not use your personal data for automated decision-making or profiling. We do not sell your data to third parties. We do not use your data for marketing without your explicit consent.
4. How We Store Your Data
Enquiry form submissions are processed in two ways:
- Email notification: A copy of your submission is immediately sent to our internal sales team via email.
- WordPress database: Submissions are also stored in our website’s backend database (managed via Fluent Forms) to allow us to track and follow up on open enquiries.
Our website is hosted on servers located in the United States. If you are located in the EU, please be aware that your data may be transferred outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V.
Retention period
We retain enquiry data for a maximum of 3 years from the date of submission, after which it is permanently deleted unless a business relationship has been established, in which case data is retained in accordance with applicable accounting and contractual record-keeping requirements.
5. Third-Party Services
We use the following third-party services on this website, each of which may process data independently under their own privacy policies:
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymised usage data including pages visited, time on site, and device type. We have enabled IP anonymisation. Google processes this data in accordance with its Privacy Policy. You may opt out using the Google Analytics Opt-out Browser Add-on.
Google Maps
Our contact page embeds a Google Maps iframe to display our factory location. When you load this page, Google may collect your IP address and set cookies. This is governed by Google’s Privacy Policy.
Email delivery (SMTP)
Enquiry form notifications are delivered to our team via an SMTP email service. Your submission data (name, email, and message content) is transmitted through this service for delivery purposes only and is not stored or used by the service provider beyond transmission.
6. Cookies
This website uses cookies to function correctly and to analyse usage. The cookies we use are:
| Cookie | Purpose | Duration |
|---|---|---|
| _ga, _gid, _ga_* | Google Analytics — tracks site usage statistics | Up to 2 years |
| WordPress session cookies | Admin login session (only affects site administrators, not visitors) | Session / 2 days |
If you are located in the EU, we will request your consent before placing non-essential cookies. You may withdraw your consent at any time by clearing your browser cookies or adjusting your browser settings.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
EU / EEA residents (GDPR)
- Right of access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data (“right to be forgotten”)
- Right to restriction — request that we limit processing of your data
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests
- Right to lodge a complaint — you may contact your local data protection authority if you believe your rights have been violated
California residents (CCPA / CPRA)
- Right to know — request disclosure of the categories and specific pieces of personal information we have collected
- Right to delete — request deletion of personal information we have collected
- Right to opt out of sale — we do not sell personal information
- Right to non-discrimination — we will not discriminate against you for exercising your privacy rights
To exercise any of these rights, please contact us at service@ytdfoundry.com. We will respond within 30 days (GDPR) or 45 days (CCPA) of receiving your request.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include SSL/TLS encryption for all data transmitted through this website, restricted access to the WordPress backend, and regular security updates.
No method of transmission over the internet is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.
9. Children’s Privacy
This website is intended for business use only. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data through our website, please contact us immediately and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page will be revised accordingly. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: service@ytdfoundry.com
- Website: https://ytdfoundry.com